Frequently asked questions

Courses & Lessons

Who are the courses for?

The courses are designed for adult learners of all backgrounds,
from complete beginners (A1) to advanced learners (C1).

They are especially suitable for learners who want clear structure,
speaking confidence, and steady, measurable progress.

How are the lessons conducted?

All lessons are conducted online via Zoom.

You can choose between:

• Private 1:1 lessons (fully personalized)

• Small group classes (maximum 4 learners)

Each lesson includes guided speaking practice, personalized feedback,and clearly defined learning goals.

Why are the lessons 40 minutes long?

Each lesson is intentionally designed as a focused 40-minute session to maximize concentration and learning efficiency.

Research and teaching experience show that adults learn languages most effectively within this time frame.

Rather than longer sessions with reduced focus,the emphasis is on clarity, interaction, and real progress.
Every minute has a purpose.

In which language are the lessons taught?

Lessons are primarily taught in English.
However, German can also be used when helpful,especially for beginners or clarification.

The goal is to support clear understanding while gradually increasing Korean exposure according to the learner’s level.

Which option should I choose: 1:1 or group lessons?

Choose 1:1 lessons if you want:

• Fully personalized coaching

• Flexible pacing

• Maximum individual feedback

Choose group lessons if you want:

• Regular speaking practice

• Motivation through interaction

• A supportive small-group learning environment

Booking & Payment

How can I pay for the courses?

At the moment, payment is possible by bank transfer only.
Online payment methods such as PayPal are not available yet.

Payment details will be provided after booking.

When do I need to pay the course fee?

The full course fee must be paid in advance before the course begins.

Course registration is confirmed only after payment is completed,
and lesson preparation starts immediately after payment.

Can I pay the course fee in installments?

No. Installment payments are not available.

All course fees must be paid in full in advance
to ensure clear planning and commitment for all learners.

Do you offer discounts?

Lesson packages already reflect the best available rates.
Additional discounts are not offered.

Refunds, Cancellations & Rescheduling

Are refunds available?

No. All lesson packages are non-refundable once booked.

Once payment is completed, instructor availability is reserved
and lesson preparation begins.

Can I cancel or reschedule a lesson?

Yes. Lessons can be rescheduled with at least 24 hours’ notice,
subject to availability.

Cancellations made within 24 hours of the lesson start time,
or failure to attend a lesson without prior notice (no-shows),
are counted as completed lessons and cannot be refunded or rescheduled.

What happens if I miss a lesson?

If a lesson is missed without prior notice,
it is considered completed and cannot be refunded or rescheduled.

This policy ensures fairness and consistency for all learners.

Are make-up lessons available for group classes?

No. Group lessons are conducted with multiple participants.

For this reason, make-up lessons or replacement sessions
are not provided for individual absences.

Course Structure & Validity

How long are the lesson packages valid?

Each lesson package has a clear validity period:

• 10 sessions → 12 weeks

• 20 sessions → 24 weeks

• Special Programs (5 sessions) → 7 weeks

• TOPIK Exam Preparation → according to the exam schedule

Lessons not used within the validity period expire automatically.
Extensions, transfers, or refunds are not available.

How often should I take lessons?

Most learners make steady progress with one or two lessons per week.

The ideal frequency depends on your goals, schedule, and learning pace
and will be discussed during the orientation session.

Orientation & Contact

Is an orientation session available?

Yes. Upon request, a short orientation and level-check session can be arranged
before or at the beginning of the course.

This session is intended to:

• briefly discuss learning goals

• assess the current Korean level

• explain the course structure and learning approach

The orientation session is optional, not a mandatory part of the course,
and not a sales consultation.

How can I contact you?

You can reach us via the contact form on the website
or by email.

We are happy to answer any questions
before you start your course.